To see our complete cancellation policy, see Microsoft Store Terms of Sale. If you need to change how you're paying for your subscription, see Change the payment method for a Microsoft subscription. To fix any issues, go to Payment options on your Microsoft account dashboard. In our example, we’re canceling Xbox Game Pass Ultimate. Next, locate your Xbox Game Pass subscription and click the Manage link under the Xbox logo. If it does, we'll let you know when you arrive at Services & subscriptions. First, open any browser and navigate to your Microsoft account’s Services & Subscriptions page. If you see Turn on recurring billing instead of Manage, your subscription will expire at the date shown for your subscription and you don't need to do anything else.Ĭheck if a payment method needs to be updated. Make sure you're signed in with the same Microsoft account you used to purchase your subscription.

If you don't see Manage on your Services & subscriptions page, and can't cancel or turn off recurring billing, try the following: Troubleshoot issues if you can't cancel your subscription Tip: If you're a small business owner looking for more information on how to get Microsoft 365 set up, visit Small business help & learning.

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